Excerpt: The Essential Digital Skills report is the UK’s digital skills benchmark, measuring the basic tasks needed to access the online world, and the essential digital skills needed for life and work.
Year Published: 2021
Date Published: 01/06/2021
Author/s: Lloyds Bank
Research Link: https://www.lloydsbank.com/assets/media/pdfs/banking_with_us/whats-happening/210923-lb-essential-digital-skills-2021-report.pdf
Methodology:
Ipsos MORI interviewed 4,129 participants aged 18+ years in the UK (Great Britain and Northern Ireland) via their telephone Omnibus. Data are weighted to represent the UK population in terms of age, social grade, region and working status within the gender variable and additional profiles on tenure and ethnicity using PAMCo data. Because surveys were conducted over the phone rather than face-to-face, these results are not directly comparable to past findings (fewer young people represented).
Telephone survey 18+.
Key Takeaways:
One-fifth, (21%) of our population, circa 11.0 million, are digitally disadvantaged, lacking Essential Digital Skills for Life.
The Essential Digital Skills report is the UK’s digital skills benchmark, measuring the basic tasks needed to access the online world, and the essential digital skills needed for life and work. Lloyds Bank commission this report on behalf of the Department for Education and to date over 12,000 individuals have been interviewed.
Find out more: Lloyds Consumer Index.