OFFLINE, NO ONE CAN HEAR YOU SCREAM

Year Published: 2021

Date Published: 01/10/2021

Author/s: RSA

Research Link: https://www.thersa.org/reports/offline-no-one-can-hear-you-scream-achieving-digital-equity-in-the-21st-century/

Key Takeaways:

Ruth Hahhah and Hannah Wester Joint Head of Programme, People and Places, RSA

Achieving Digital Equality in the 21st Century

1 – The last eighteen months has already begun to define all of our online futures, and many of the changes implemented are unlikely to be rolled back. As such, we must work to achieve a future with digital inclusion for all that is adaptable, flexible and meets the needs of all of those who will interact with it.
2 – We have identified a number of recommendations that need to be explored further and implemented. The recommendations should not be viewed in isolation but sit in a connected network of wider inequalities that digital exclusion can exacerbate, and as such addressing digital inequality should be approached as part of a wider system approach.
3 – The recommendations for dealing with Digital Inequality broadly fall into five categories: Hearts and Minds, Digital Enablement Accessibility, Backing and Buy-In and finally a holistic approach.
4 – Underpinning these recommendations is a recognition that there are actions that will be at the micro, meso and macro levels and all need to be implemented and effective to achieve future change.

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