Excerpt: Digital exclusion is a major issue for many Londoners, affecting people’s health, education and work outcomes. Many organisations, including boroughs and their third sector partners, are working hard to address this. This research report aims to address the lack of London-wide knowledge about what work is underway, especially since and during the pandemic.
The report sets out what digital inclusion looks like across London, reviewing over 100 digital initiatives identified through an open survey, and interviewing 38 people involved in digital inclusion work across the public, voluntary and private sectors in London.
It outlines the main approaches organisations are taking to tackle digital exclusion, identifies a number of key challenges facing those organisations, as well as ways to overcome them, and puts forward six recommendations for London-wide action.
Year Published: 2022
Date Published: 01/02/2022
Author/s: Will Bibby, Freelance policy researcher and strategist
Research Link: https://loti.london/wp-content/uploads/2022/02/LOTI-Digital_Inclusion_Report.pdf
Methodology:
LOTI conducted an open, crowdsourced survey, inviting any organisation in London working on digital inclusion to respond and share what their initiative does and who it helps.
In total, 105 entries of different digital inclusion initiatives were recorded. The data summarising all of the initiatives can be found in this airtable.
Due to the nature of the survey, the possibility of sampling bias within the survey dataset limits generalisability, and means we shouldn’t consider this a comprehensive or necessarily representative sample of digital inclusion initiatives across London.
Rather it gives us a good indication of the types and breadth of digital inclusion initiatives currently taking place and where there are potential gaps.
Digital inclusion workshops LOTI also held two workshops with a range of public, voluntary and private organisations delivering digital inclusion projects. These were held on April 20th & May 25th, with a total of approximately 50 people attending