Year Published: 2021
Date Published: 06/09/2021
Author/s: Erica Roscoe, Marcus Johns
Research Link: https://www.ippr.org/research/publications/digital-exclusion-in-north-east
Key Takeaways:
IPPR
Digital exclusion was a problem long before the Covid-19 pandemic. However, since the pandemic began, there has been increased reliance on access to digital services.
Inequalities in access to digital and online resources and activities are closely associated with other dimensions of inequality, and in many cases exacerbate these. Altogether, this suggests a deepening of the impacts and inequalities associated with digital exclusion, and a pressing need for long term public policy solutions.
This research sought to explore the extent and nature of digital exclusion in the North East, to identify policy responses, and to outline a strategic framework for addressing digital exclusion in the North East.
More people have low or no skills than we usually estimate; even people with high skills feel disempowered about how their data is used; people feel that the responsibility is on them and their skills rather than on tech companies.