Year Published: 2020
Date Published: 18/12/2020
Author/s: Ofcom
Research Link: https://www.ofcom.org.uk/__data/assets/pdf_file/0021/209613/affordability-of-communications-services-initial-findings.pdf
Methodology: Ofcom commissioned monthly telephone interviews among c.1,000 UK households from June. The research focuses on affordability issues that consumers in the communications market may be facing and asks about any actions they have taken to help afford communications services in the month prior to interview.