Definition of digital inclusion

Digital inclusion covers: 

Digital skills

Being able to use digital devices (such as computers or smart phones and the internet. This is important, but a lack of digital skills is not necessarily the only, or the biggest, barrier people face.

Connectivity

Access to the internet through broadband, wi-fi and mobile. People need the right infrastructure but that is only the start.

Accessibility

Services need to be designed to meet all users’ needs, including those dependent on assistive technology to access digital services.