Year Published: 2020
Date Published: 02/02/2020
Author/s: Lloyds Bank
Research Link: https://www.lloydsbank.com/assets/resource-centre/pdf/businessdigitalindexreport2020.pdf
Key Takeaways:
Lloyds Bank
For the last six years, the Lloyds Bank team have shared a unique dataset to foster greater understanding of the digital capability of small businesses. The Digital Index reports “afford greater insight” into the rich benefits technology can bring business as well as the barriers. This year though has been a year like no other. This report seeks to build on initial insights from Be the Business and McKinsey’s & Company ‘The UK’s Technology Moment1’ report to profile the digital behaviours of small businesses and the impact of technology adoption. This report has harnessed 200,000 small business transactional behaviours and includes an